Regarding Catalog Store orders (Internet, phone, mail, or e-mail) and their returns for refund or exchange:

E-mail us a message.
Please give us your phone number and e-mail address.
We will reply the same or next business day.

Call 800-367-0771.
Monday through Friday, 8 AM until 4 PM Pacific Time

Regarding in-store purchases and their returns for refund or exchange, Graduation, Shop Once Service, Textbook Reservation, Textbook Special Order, and VIP Buyback:

E-mail us a message.
Please give us your phone number and e-mail address.
We will reply the same or next business day.

Call 805-756-5322.
Store Hours